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Customer Service Representative

Remote friendly

Job Description

We are seeking a Customer Service Representative to support our clients and ensure a positive experience throughout their journey with SEOPLUSWEB. You will handle inquiries, provide product guidance, and help resolve issues in a professional and timely manner.

Responsibilities

  • Respond to customer inquiries via email and phone
  • Guide clients through our platform and services
  • Escalate complex issues to the appropriate team
  • Maintain accurate records of customer interactions
  • Contribute to improving our support processes

Requirements

  • Excellent written and verbal communication skills
  • Experience in customer service or support roles
  • Comfortable with basic technology and CRM tools
  • Self-motivated and able to work independently
  • Reliable internet connection for remote work

Apply by emailing carlos.acosta@seoplusweb.com