Customer Service Representative
Remote friendly
Job Description
We are seeking a Customer Service Representative to support our clients and ensure a positive experience throughout their journey with SEOPLUSWEB. You will handle inquiries, provide product guidance, and help resolve issues in a professional and timely manner.
Responsibilities
- Respond to customer inquiries via email and phone
- Guide clients through our platform and services
- Escalate complex issues to the appropriate team
- Maintain accurate records of customer interactions
- Contribute to improving our support processes
Requirements
- Excellent written and verbal communication skills
- Experience in customer service or support roles
- Comfortable with basic technology and CRM tools
- Self-motivated and able to work independently
- Reliable internet connection for remote work
Apply by emailing carlos.acosta@seoplusweb.com